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Letter of Complaint -- Business

 Letter of Complaint - Business Composition

I do appreciate you finding the time to address my current concern with your mobile phone service. I have already been a devoted customer for many years, with no formal complaints though as of lately the issues I've been experiencing with your service have found no resolve and I think it is necessary when playing my behalf as well as every customer's during my area, to address the lack of dependability that your business provides.

Being a businesswoman, it can be imperative which i be able to utilize the service in the cellular gadget. For the last 2 yrs the service issues that I use experienced have grown dramatically. One of the most frustrating issues that I have needed to deal with will be dropped phone calls and the hold off of voice-mails for many days to my personal cell phone. While i reach out to customer care for assistance, a resolution will certainly not be set up to improve the services. Instead of seeking to provide alleviation, representatives seem to read a script saying that this may be the first they may have heard about the problem. When my own clients tend not to hear again from myself for many times, it shows poorly in route that I manage my business. It is a very important factor for a company to not present service on it's own behalf, but it is unacceptable to affect the ability another company to accomplish.

At this current status of our economy, it really is especially important to separate your lives myself in the competition in my field since several individuals is going to choose a firm that can give dependable assistance for a cost effective rate. Once my franche service is not suffieient, regardless of how low my expense is, customers will certainly chose the company that can efficiently take care of the requirements in a reasonable amount of time. While i am not able to respond to my personal customers in a timely manner, I misplaced competitive border and will be unable to maintain a loyal clients.

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